Laptop computers

Customer Reviews

Most helpful customer reviews

150 of 155 people found the following review helpful.
Teriffic value!
By California Girl
My Dell died and this Toshiba was purchased as a replacement. FYI, the last computer cost a bit over $1,000 - this computer is $499. Perhaps the Toshiba doesn't look as slick, but it functions as well or better than the three-year-old Dell.

It was very fast to set this computer up, connecting to the wireless network and getting online took less than 10 minutes. The keyboard is full sized with nice key action. The screen is big, bright and really sharp. Nice.

It has some pretty cool features
- A button to deactivate the track pad when using an external mouse
- an HDMI port for plugging into TVs
- the Track pad has a touch feature for expanding and contracting your internet browser
- even when the computer is asleep, you can charge your toys like ipad, phone...
- there is a media card reader slot for a camera media card

Some drawbacks
- The keyboard isn't backlit
- It isn't the thinnest or lightest laptop, but it is light enough for its size.

Considering the amazingly low price, the few drawbacks couldn't keep the computer from getting a five star review. What a deal!

96 of 99 people found the following review helpful.
Best laptop for the price...
By JiggaEd
No laptop is perfect, but sometimes you just find a computer that works for you. This laptop does everything I need it to very well.

Positives:
I bought this laptop so that the entire family had a computer in the living room; the two of us use it regularly. I wanted something that had a new Intel Core processors and HDMI port so that we could hook it up directly to our TV. The best thing about this laptop is the price along with some of the newer features. The screen is bright and the keyboard is nice; I find myself using the 10-key more than I thought I would. Battery is lasting about 6 hours as I am surfing the web on Sundays while checking football scores and watching funny Youtube videos. For those that care about noise this thing doesn't really make any; the i3 processor doesn't seem to run hot and the fan rarely turns on.

Negatives:
I took off a star because the machine has a lot of junk software on it. I wish Toshiba would allow their customers to select an option that only boots the OS at setup and removes all the unnecessary stuff. Once I removed all the software the laptop loads in 15-20 seconds. This is not a serious gaming laptop or a serious media machine; my niece and nephew have played a few web games and it runs anything that doesn't require a dedicated video card.

Overall I am very satisfied with the purchase. I looked around and based off my price/features comparison from a brand I trusted I landed here.

144 of 152 people found the following review helpful.
WARNING-Toshiba Satellite Std Warranty Inadequate
By RegLaptopUser
I actually have a new Toshiba Satellite L740 purchased in July 2011 and just want to warn everyone about Toshiba's standard warranty coverage. I also purchased the extended 3 year standard warranty. After 5 months, I had a single vertical gray line show up on the laptop display about 1/8 inch wide, so I called Toshiba support.

After some minor troubleshooting, I was told that vertical display lines are not the result of normal usage, that they were an indication of damage and are not covered by the warranty. The case manager also confirmed that this would not be covered. He said I could still send in the laptop but that the Toshiba "Depot" would just say it was caused by abuse and only provide an estimate for repair costs regardless of whether there were any actual signs of damage. I was at a loss.

After searching on the internet, I have found that this is a common practice for Toshiba Support, claiming all defects are the result of abuse. Please search for yourself before purchasing a Toshiba product, you will find countless of similar cases where normal laptop users are refused coverage because Toshiba claims abuse and damage for malfunctions during the warranty period.

I purchased this Toshiba laptop because they rated higher in reliability, but now I realize that I would rather have a slightly less reliable laptop, that actually has warranty coverage than this situation I have with Toshiba.

Regardless, by posting this review I can't possibly hope to harm Toshiba or convince them that they need to stop this practice, they will still sell laptops all day long. I only hope to inform others of my experience with Toshiba warranty coverage and urge you to research Toshiba's support practices. If you still must have a Toshiba, I suggest to purchase a 3rd party warranty.