Netbook computers

Product Description

Accidental Damage from Handling (ADH) guards you against life's little mishaps, whether you drop your cell phone on the street or splash coffee on your laptop.  ADH must also be purchased within 30 days of when you bought your item. ADH coverage begins on the 31st day after the item's purchase - issues in the first 30 days are not covered. Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Product Details

• Amazon Sales Rank: #2150 in Consumer Electronics
• Brand: SquareTrade

Features

• Coverage: 3 years of drops / spills protection.Starting from item purchase date.
• Claims: SquareTrade will fix the item or pay you the full replacement cost of the item. $50 deductible when claiming on a damaged item
• Service: Free two-way pre-paid shipping for mail-in service. 5 day service guaranteed!
• Price: Up to 70% less than other warranties.
• No Paper: SquareTrade will email your contract within 24 hours and let you store your receipts with us for a paperless claims process

Customer Reviews

Smooth and Easy
Truth in advertising first - my review is on a Square Trade desktop warranty, and while the computer I had bought was essentially new, it turns out to be a resale, but I don't think that makes a difference in how things went. Purchasing was very easy, of course, it came as a link to the vendor web page, and as I had a previous experience buying a Square Trade desktop warranty (for a used Mac), I realized it was a very good value compared to other options. Anyway, the desktop suddenly stopped working after 5 months - it wouldn't even turn on, and I had heard what was probably hard disk extra noise the 24 hours before, but I couldn't test it since it wouldn't power on at all. After trying alternate power outlets, etc., and confirming, I knew I would have to contact Square Trade to see what to do next. I was a little anxious about having to explain and cajole and negotiate and have to ship the machine somewhere, even though there is a recognized service company practically next to my house. While it wasn't a very large desktop, it was much bigger than a laptop. However, it was only in the $300-400 range. I first made a notice of potential claim via the Square Trade website, which was very straightforward to use. They acknowledged receipt and said I should hear within 48 hours, which I did. However, they had for some reason classified my machine as a laptop, which may have something to do with the price, but as a result I picked up the phone and called their 800 customer service number. I was pleasantly surprised to get through very quickly to an obviously informed and empowered representative, and after reading my claim and hearing me expound a bit more on what the situation was, determined that with the lower value on the product and that it was not a laptop, it did not pay to either send it in or have it reviewed locally, and simply said they would settle by refunding my purchase price. He sent me the form I needed to fill out and sign and send back, and after they registered receipt of that form, they credited my PayPal account for the full original price of my product. The money showed up on the next "payment processing date" for their operation - apparently they only process a couple of times a week to keep costs down, which I understand - but it came just when they said it would. You also have the option of having a check mailed, but that takes longer. As stated above, this was my second Square Trade Warranty purchase, and the only claim I have needed to make, but the smoothness and competence of the process left me very impressed compared with dealings I have had with other online vendors in the past. One does not purchase a warranty expecting (or hoping) to have to use it, but then when you need to, and it works so well, it does give you an extra feeling of satisfaction. I highly recommend that you consider Square Trade whenever you are in the market for an extended/enhanced warranty.

Excellent service
I purchased a netbook about a year ago and just recently the screen on the device starting going out.
It had splotches and parts of the screen weren't viewable.

I filed my claim online and after shipping the device back, had my refund for the amount of purchase. Very easy, no hassle. I recommend squaretrade warranties to everyone and won't buy anything electronic without getting a squaretrade warranty.

I'm definitely a very satisfied customer.

Completely Painless Settlement
After submitting a claim on 6/8/2010 to Square Trade for my laptop computer, they completed the entire claims process
within ten days, refunding the complete purchase price of the laptop computer. I can offer only praise for their
expeditious handling of the claim, their communications at each stage/development of the claim process, and their
commitment to ensuring that I was pleased with their service. I am very pleased and will recommend them to anyone
whom I beleive will want a warranty.
Thank you.